group.one

A partner
for sustainable
digital growth

We help small businesses win online sustainably. We are a partner in responsible and sustainable digital success.

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Our DNA

At group.one, we help small businesses win online with sustainability at the core.

Our mission

We help small and medium-sized businesses (SMBs) win online. SMBs are the backbone of our economy, driving innovation and fueling local growth. In today’s digital world, providing these businesses with the right tools is not just our job – it’s our purpose.

Our commitment

We’re extending beyond business growth. As we serve thousands of entrepreneurs, we recognise the role we play in shaping a sustainable digital economy. Sustainability is integral to our business strategy in how we support economic and environmental resilience, and social responsibility.

Our sustainability goals

Decarbonisation through digitalisation

Decarbonisation through digitalisation

Providing energy-efficient digital services powered by renewable energy sources, ensuring we reduce both our own and our customers’ environmental impact.

Reflecting customers diverse backgrounds

Reflecting customers diverse backgrounds

Capitalising on our own and our customers’ different backgrounds to better support their digital journey with a broad spectrum of innovative services tailored to meet their unique needs.

Protecting trust and reducing cyber risks

Protecting trust and reducing cyber risks

Supporting SMBs in adopting ethical and responsible digital practices, including through our compliance with regulations such as the European AI Act.

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Looking ahead

We are proud of our progress in 2024 and excited for the road ahead. As we continue to grow and evolve, we stay true to our commitment to building a sustainable, inclusive, and secure digital future for all.

Our ESG plan

Decarbonisation through digitalisation

Decarbonisation through digitalisation

We are committed to reducing our environmental footprint and integrating sustainability into our core operations. Since 2022, we have focused on lowering emissions, increasing the use of renewable energy, and improving resource efficiency—driving responsible growth and long-term value for our stakeholders.

Fully committed to achieve Net-Zero emissions by 2040

As a digital service provider, our environmental footprint primarily stems from the energy consumption of our data centres and cloud-infrastrucutre. To address this, we launched a transition plan to decarbonise our operations, targeting net-zero emissions by 2040. 

Our plan is built on a strong strategy that uses targeted emission reduction measures aligned with our business goals, positioning sustainability as both a competitive advantage and a source of long-term value.

This initiative represents a core strategic priority, underscoring our strong commitment to significantly reduce our environmental impact. It also aligns with our broader objective to contribute meaningfully to the goals of the Paris Agreement.

Our latest achievements are:

90% of our data centres run on 100% renewable energy sources and renewable energy use has become a criteria in our data centre consolidation plan.
67% of our total energy consumption coming from renewable sources, and renewable energy use has become part of our office property management plans and data centre strategy.
We deployed an emission management tool to help us monitor and manage our emissions and status of our net-zero plan.
Reflecting our customers diverse backgrounds

Reflecting our customers diverse backgrounds

Inclusive cultures and a diverse workforce are proven to deliver better business outcomes, improve talent attraction and reduce staff turnover. By embracing diverse perspectives within our workforce, we reflect our customers' different backgrounds and are better equipped to meet their varied needs with more inclusive digital products and experiences.

Our latest achievements are:

In 2024, we launched a comprehensive Inclusion and Belonging (I&B) strategy to enhance inclusion and establish ourselves as the sector’s leader and employer of choice
We are proud to count more than 68 nationalities among our people. As a global tech company operating in 19 countries and 46 cities, it is important for us to embrace the perspectives of the communities we serve
In 2024, proportion of women in our total workforce increased from 29% to 31%. And our commitment to I&B is reflected in our progress toward achieving a balanced gender ratio in an industry historically dominated by men.
Policies, processes and certifications
Protecting trust and reducing cyber risks

Protecting trust and reducing cyber risks

Strong governance is the foundation of our strategy. As a technology company, we prioritize information security and cybersecurity best-in-class measures. As the digital landscape evolves and cybersecurity threats increase worldwide, safeguarding customer data is more critical than ever.

We also foster our governance, through code of conduct and ethical guideline policies, and ensure compliance with regulations, and maintain transparency with our stakeholders.

Our latest achievements are:

This year, we strengthened our cybersecurity procedures across all levels of the organization. These improvements are shown through our:
  • ISO 27001 Certification for information security in our key markets, ensuring best-in-class data protection. 
  • ISO 27701 Certification: The gold standard for data security management. 
  • Upgraded to ISO 27001:2022 standards in the DACH region and initiated certification processes for additional companies. 
We also strengthened our threat detection systems to better protect our business, and those of our customers, from emerging cyber threats, ensuring business continuity and data security.
In 2024, we also took a proactive approach to align with European AI Act, the EU Accessibility Act, and the EU Digital Services Act, to ensure our products meet the highest ethical and security standards
In 2023 we were proud to sign the UN Global Compact, committing to align our operations with its ten principles on human rights, labour rights, environment, and anti-corruption

Our reporting history

We believe in transparency. Browse our sustainability reports to learn more about our impact and initiatives in the past.

2024 ESG Report

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2023 ESG Report

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